Privacy Policy

Last updated: 20/02/2025

Introduction

Madi Pharmaceuticals (“we”, “us”, or “our”) is committed to protecting your privacy and safeguarding any personal information you provide. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website: https://www.madipharmaceuticals.com (“Site”).

By accessing or using the Site, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name

  • Email address

  • Contact details

  • Any information you submit through forms on our Site

We only collect information that is necessary for the purposes identified in this policy.


2. How We Use Your Information

The personal information you provide is used for the following purposes:

  • To respond to inquiries and fulfill your requests

  • To improve the user experience and functionality of our Site

  • To send you updates about products, services, or company news (unless you opt out)

  • To comply with applicable legal or regulatory requirements

We will not sell, rent, or share your personal information with third parties except as necessary to provide requested services (e.g., shipping an order) or as required by law.


3. Consent and Opt-Out

By using our Site, you consent to the collection and use of your personal information as described in this policy. You may withdraw your consent at any time by contacting us or using the unsubscribe link in any promotional email.


4. Use of Cookies

What Are Cookies?

Cookies are small files stored on your device that help websites remember you and improve your experience.

Why We Use Cookies

Cookies help us:

  • Understand how users interact with our Site

  • Customize your browsing experience

  • Deliver relevant content and ads

Types of Cookies We Use

  • Preference Cookies: Remember your settings and choices.

  • Analytical Cookies: Help us understand how visitors use our Site through tools like Google Analytics.

  • Marketing Cookies: Enable personalized advertising and track effectiveness across platforms.

You may choose to disable cookies via your browser settings, though this may affect the functionality of the Site.


5. Cookie List

Some cookies we use include:

Cookie Name Purpose
_ga, _gid Google Analytics – track website usage and performance
_gcl_au Google AdSense – measure ad performance
bcookie, bscookie, UserMatchHistory LinkedIn – user tracking for ads and analytics
test_cookie Google – used to check if cookies are enabled in your browser
IDE, DSID Google DoubleClick – for interest-based advertising
OGPC, SIDCC Google Maps functionality and security features
_zlcmid Zopim Live Chat – identifies devices across visits for customer support
This list is not exhaustive and may change as our Site evolves.

6. Security

We use industry-standard security practices to protect your personal information. However, no method of data transmission over the Internet is 100% secure. We encourage you to exercise caution when sharing sensitive information online.


7. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.


8. Your Rights (PIPEDA Compliance)

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or outdated information

  • Withdraw your consent at any time

  • File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us (see contact details below).


9. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Changes take effect immediately upon posting. We encourage you to review this page regularly. Material changes will be clearly communicated via email or a prominent notice on our website.


10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact:

Madi Pharmaceuticals
info@madipharmaceuticals.com